Global Privacy Policy
Global Privacy Policy for Suzumo Machinery Group
Suzumo Machinery Co., Ltd. and its group companies (“Suzumo Machinery Group Companies,” “we,” or “our”; meaning the companies set out in the “Locations” and “Group” section of our website; the same applies hereinafter) process the personal information of customers of Suzumo Machinery Group Companies (such as persons who access our websites and potential customers; the same applies hereinafter), trading partners of Suzumo Machinery Group Companies, such as importers and exporters, shipping companies, and mass media companies (including potential trading partners; the same applies hereinafter), shareholders of Suzumo Machinery Group Companies, and job applicants for Suzumo Machinery Group Companies (for customers, trading partners, and shareholders that are companies, this includes the officers, employees, and the like of such companies; the same applies hereinafter; those persons whose personal information is subject to processing are collectively referred to as “Data Subjects” unless specified otherwise) as follows.
We may prescribe individual privacy policies, and in this case, if this Global Privacy Policy conflicts with an individual privacy policy, then such individual privacy policy will prevail to the extent that such conflict exists.
1.What categories of personal information are subject to processing?
Suzumo Machinery Group Companies process the following personal information.
(1)Personal information of customers and trading partners
Personal identity and contact detail information. Name, address, name and location of the corporation to which the customer or trading partner belongs, website URL for that corporation or trading partner, division of the corporation to which the customer or trading partner belongs, job type, job title, and contact information, such as telephone number, e-mail address, fax number, and information on social media accounts
Business transaction information. Sales negotiation histories and information regarding details of transactions (including details of purchased products, details of sales negotiations, and details of inquiries and estimates)
Website usage information. Cookies, IP addresses, provider information, terminal information, web browser information, user activities (time of day when the website was visited, session length, frequency, transitions, traffic sources, clicks in the website, and scrolling in the website), attributes (such as age, gender, interest categories, and affinity categories; for more information about interest categories and affinity categories, please see here: About Demographics and Interests – Analytics Help (google.com))
Other information. Other personal information necessary for the purpose set out in section 2. below
(2)Personal information of shareholders of Suzumo Machinery Group Companies
Contact detail and shareholding information. Name, address, contact information such as e-mail address, number of shares owned, date of share acquisition, shareholder number, dividend payment history, account for dividends
Personal identity information. Date of birth, gender, age, nationality, signature, information on electronic systems or online information, any other information necessary for personal identification
Other information. Other personal information necessary for the purpose set out in section 2. below
(3)Personal information of job applicants for Suzumo Machinery Group Companies
Personal identity and contact detail information. Name, address, contact information such as telephone number, e-mail address, date of birth, gender, age, school history, job history, facial portrait, reason to work with us and other information stated on the documents for application (including in an electromagnetic manner) or provided with that documents as attachment, information on electronic systems or online information, information taken by a camera, information on social media
Website usage information. Cookies, IP addresses, provider information, terminal information, web browser information, user activities (time of day when the website was visited, session length, frequency, transitions, traffic sources, clicks in the website, and scrolling in the website), attributes
Other information. Other personal information necessary for the purpose set out section 2. below
2.Why is personal information processed?
Suzumo Machinery Group Companies process personal information for the following purposes and other similar purposes permitted by applicable laws and regulations.
(1)Personal information of customers and trading partners
(a) To provide the products and services (including websites) of Suzumo Machinery Group Companies and perform executive agreements with regard to products and services of Suzumo Machinery Group Companies
(b) To carry out necessary communication, including negotiations, meetings, and correspondence
(c) To respond to inquiries
(d) To develop and improve the products and services (including websites) of Suzumo Machinery Group Companies
(e) To customize products and services, including the provision of products and services (including websites) that are personalized based on the preferences of customers
(f) To provide information regarding products and services of Suzumo Machinery Group Companies
(g) To conduct direct marketing activities, including the distribution of e-mail newsletters and e-mail advertisements
(h) To manage and operate promotions and events
(i) To conduct research and questionnaires
(j) To make reports to, make filings with, cooperate with, and carry out procedures for, government agencies, various industry associations, etc.
(k) To carry out audits, operate the internal reporting system, and to otherwise prevent and deal with unjust acts
(l) To generate statistical information and other non-personal information
(m) To respond to urgent needs to process personal information to protect important rights and interests, such as human life and human rights, within the scope of applicable laws and regulations
(n) To perform duties and exercise rights based on applicable laws and regulations
(o) For any other purposes necessary in the course of business operations by Suzumo Machinery Group Companies
(2)Personal information of shareholders of Suzumo Machinery Group Companies
(a) To conduct administrative work regarding shares
(b) To deal with exercise of rights by shareholders
(c) To perform obligations and exercise rights under applicable laws (including the Companies Act)
(d) To conduct communication as necessary
(e) For any other purposes necessary in the course of business operations at Suzumo Machinery Group Companies
(3)Personal information of job applicants for Suzumo Machinery Group Companies
(a) For recruitment and screening of applicants of Suzumo Machinery Group Companies
(b) To perform obligations and exercise rights under applicable laws
(c) To conclude an employment contract in the event of a job applicant being hired
(d) To conduct communication as necessary
(e) For any other purposes necessary in the course of business operations at Suzumo Machinery Group Companies
3.What is the legal basis for processing personal information? Is provision of some types of personal information obligatory?
Suzumo Machinery Group Companies process personal information in accordance with the legal basis under the applicable data protection regulations (such as the consent of the Data Subject, performance of contractual obligations, legitimate interests, and compliance with laws and regulations).
The provision of personal information may be mandatory for various reasons, such as being a statutory or contractual requirement or being a necessary condition for entering into a contract. Specific details are as follows.
(1)Personal information of customers and trading partners
Regardless of whether the provision of personal information is a requirement, if a Data Subject does not provide his or her personal information, Suzumo Machinery Group Companies may not be able to provide products, services, and the like (includes websites of Suzumo Machinery Group Companies) to that Data Subject or carry out transactions with that Data Subject. For example, the acceptance of cookies that are strictly necessary for the use of Suzumo Machinery Group Companies’ websites and provision of information regarding user activities and the like obtained by those cookies, IP addresses, and types of web browsers is a necessary condition for using our websites, and if a Data Subject does not provide this information, we may not be able to provide all or part of our websites’ features.
(2)Personal information of shareholders of Suzumo Machinery Group Companies
The provision of the name, address, e-mail address, number of shares owned, date of share acquisition, shareholder number, dividend payment history, and account for dividends of the shareholder is mandatory in the acquisition of shares. If a Data Subject does not provide us with this information, the Data Subject might not be able to exercise rights or perform obligations under the Companies Act or other laws or regulations.
(3)Personal information related to job applicants for Suzumo Machinery Group Companies
Provision of certain types of personal information regarding a job applicant must be submitted when applying in response to recruitment activities by Suzumo Machinery Group Companies, and if that personal information is not submitted, that applicant may not be able to make an application or undergo screening.
4.How long is personal information retained for?
In order to decide the appropriate retention period for personal information, Suzumo Machinery Group Companies consider the following: the volume, nature, and confidentiality of the personal information; the potential risk of damage caused by unjust use or disclosure of the personal information; the purposes for which Suzumo Machinery Group Companies process the personal information, and whether Suzumo Machinery Group Companies can achieve those purposes by other means; and applicable legal requirements. If the Data Subject’s personal information collected by Suzumo Machinery Group Companies becomes no longer necessary, Suzumo Machinery Group Companies will delete or anonymize the personal information, or if such measures are impracticable (for example, if the personal information has been stored in back-up archives), we will retain the Data Subject’s personal information safely until its deletion becomes practicable and ensure that any new processing will not be conducted with respect to the Data Subject’s personal information.
5.From what sources is personal information obtained?
Suzumo Machinery Group Companies obtain the Data Subject’s personal information directly from the Data Subject (including in cases where personal information is obtained automatically) or indirectly from a third party other than the Data Subject. Cases where personal information is obtained indirectly are as follows.
(1)Personal information of customers and trading partners
- When obtaining personal information from other companies within the Suzumo Machinery Group Companies
- When a customer or trading partner is a corporation, and Suzumo Machinery Group Companies obtain the personal information of the corporation’s officers and employees from the corporation
- Any other cases where personal information is lawfully obtained from a third party (including public information)
(2)Personal information of shareholders of Suzumo Machinery Group Companies
- When a shareholder is a corporation, and Suzumo Machinery Group Companies obtain the personal information of the corporation’s officers and employees from the corporation
- Any other cases where personal information is lawfully obtained from a third party (including public information)
(3)Personal information of job applicants for Suzumo Machinery Group Companies
- When obtaining personal information from employment agencies, job search websites, or the like
- Any other cases where personal information is lawfully obtained from a third party (including public information)
6.Who is personal information shared with?
Suzumo Machinery Group Companies may share personal information set out in “1.What categories of personal information are subject to processing?” above with third parties in the following cases:
- When obtaining personal information from other companies within the Suzumo Machinery Group Companies
- When a customer or trading partner is a corporation, and Suzumo Machinery Group Companies obtain the personal information of the corporation’s officers and employees from the corporation
- Any other cases where personal information is lawfully obtained from a third party (including public information) - sharing of personal information with other Suzumo Machinery Group Companies to fulfil the purpose stated in “2. Why is personal information processed?” above (*);
- sharing of personal information with processors (including the following: shipping and other service providers that provide services necessary for the business activities of Suzumo Machinery Group Companies; distributors of products and services; cloud service provided by Cybozu, Inc. that stores the information entered in the inquiry form.; credit reference agencies; banks and financial institutions; employment agencies and job search websites; website traffic analysis service providers, such as Google LLC, HubSpot, Inc., Meta Platforms, Inc., and uSonar Co., Ltd.; and attorneys, accountants, financial advisors, and the like) to fulfil the purpose stated in “2. Why is personal information processed?” above;
- sharing of personal information associated with the corporate sale, merger, acquisition, or other transfer of all or part of our assets;
- sharing of personal information that is required by laws or orders of governmental agencies and the like;
- sharing of personal information with a third party that is (i) necessary for the protection of life, body, or property in relation to Suzumo Machinery Group Companies, the Data Subject, or a third party, and (ii) permitted by applicable data protection regulations;
- sharing of personal information with the consent of the Data Subject; and
- sharing of personal information that is otherwise permitted under applicable data protection regulations.
(*) Regarding joint use of personal information under the Act on the Protection of Personal Information of Japan
With regard to the processing of personal information to which the Act on the Protection of Personal Information of Japan applies, Suzumo Machinery Group Companies may jointly use personal information stated in “1. What categories of personal information are subject to processing?” above to fulfil the purpose stated in “2. Why is personal information processed?” above on the grounds of joint use under the Act on the Protection of Personal Information of Japan. Suzumo Machinery Co., Ltd. (for details regarding the persons in charge of the management of jointly-used personal information, please refer to the Company Outline section (Japanese only) of the company website for the company address and names of representatives) shall be responsible for the management of personal information that is jointly used.
7.Is personal information transferred across international borders?
Suzumo Machinery Group Companies may transfer personal information to the following countries and regions and other countries and regions to which transfer of personal information is required to fulfil the purpose stated in “2. Why is personal information processed?” above:
Japan, USA, Mexico, Canada, UK, France, Netherlands, Italy, Germany, Austria, Poland, Ireland, Croatia, Slovakia, Czech Republic, Hungary, Belgium, Denmark, Finland, Bulgaria, Estonia, Lithuania, Latvia, Cyprus, Spain, Sweden, Romania, Portugal, Greece, Norway, Ukraine, Moldova, Switzerland, Israel, Saudi Arabia, Turkey, Mauritius, Singapore, Australia, New Zealand, Hong Kong, Taiwan, Thailand, Malaysia, Vietnam, Indonesia, Cambodia, Kazakhstan, South Korea, China, India, Philippines, Mongolia, United Arab Emirates, Brazil, Chile, Argentina
8.What kinds of safety management measures are being taken?
Suzumo Machinery Group Companies will take necessary and appropriate measures such as countermeasures against unauthorized access and countermeasures against computer viruses to prevent loss, destruction, falsification, leaking, and the like of personal information.
Suzumo Machinery Group Companies will exercise necessary and appropriate supervision over employees of Suzumo Machinery Group Companies, and contractors, etc. to protect personal information.
9.Reference information regarding use of cookies, etc.
Cookies and other technologies are used on the websites of Suzumo Machinery Group Companies. A cookie is a technology used to identify the browser used to browse a website. For information on cookies settings, please click here.
○Regarding the use of Google Analytics
Suzumo Machinery Group Companies may use Google Analytics for analytics and marketing purposes.
With Google Analytics, customer information is collected using cookies, etc. For more information about how Google Analytics collects and uses information when a Data Subject uses our websites, please visit https://policies.google.com/technologies/partner-sites?hl=en.
○Regarding the use of HubSpot
Suzumo Machinery Group Companies may use HubSpot for analytics and marketing purposes. For an explanation about how HubSpot uses cookies and for details regarding information collected by cookies when a Data Subject uses our websites, please refer to the HubSpot Privacy Policy (https://legal.hubspot.com/privacy-policy) and the HubSpot Cookie Policy (https://legal.hubspot.com/cookie-policy).
○Regarding the use of Meta
Suzumo Machinery Group Companies may use Meta for advertisements, analytics and marketing purposes. For an explanation about how Meta uses cookies and for details regarding information collected by cookies when a Data Subject uses our websites, please refer to the Meta Privacy Policy (https://www.facebook.com/privacy/policy) and the Meta Cookie Policy (https://www.facebook.com/privacy/policies/cookies).
○Regarding the use of uSonar
Suzumo Machinery Group Companies may use uSonar for analytics and marketing purposes. For an explanation about how uSonar uses cookies and for details regarding information collected by cookies when a Data Subject uses our websites, please refer to the uSonar Privacy Policy (https://usonar.co.jp/privacy/policy.html) and the uSonar Privacy Statement (https://usonar.co.jp/privacy/statement.html).
10.What rights do Data Subjects have with regard to personal information?
Suzumo Machinery Group Companies respect the rights the Data Subjects hold under the applicable data protection regulations of each country or region. For example, to the extent granted under the applicable data protection regulations of each country or region, each of the Data Subjects may have rights such as the following: right to access; right to rectification; right to erasure; right to restriction of processing; right to objection to processing; right to withdraw consent (it may be granted if the Data Subject has given consent regarding certain types of processing activities; however, the Data Subject’s withdrawal of consent does not affect the lawfulness of processing conducted based on the Data Subject’s consent before the withdrawal); right to data portability; and right not to be subject to automated decision-making. The Act on the Protection of Personal Information of Japan grants the right to request the following in relation to retained personal information (meaning retained personal information prescribed in Article 16, paragraph 4 of the Act on the Protection of Personal Information of Japan): notification of the purpose of use; disclosure; correction, addition, or deletion of content; suspension of use, erasure, or suspension of third-party provision; and disclosure of records of third-party provision (meaning records of third-party provision prescribed in Article 37, paragraph 2 of the Act on the Protection of Personal Information of Japan).
A Data Subject wishing to exercise the Data Subject’s rights granted under the data protection regulations of the country or region in question may contact us using the contact details stated in “11. Contact details” below.
11.Contact details
For questions and inquiries regarding this Global Privacy Policy, please contact us using the contact details below:
Privacy Policy Inquiry Desk, Suzumo Machinery Co., Ltd.
ggpp@suzumo.co.jp
Please check the Company Outline section (Japanese only) of the company website for the address of Suzumo Machinery Co., Ltd. and the name of its representative.
12.What procedures are involved when this Global Privacy Policy is amended?
If Suzumo Machinery Group Companies intend to amend this Global Privacy Policy, we may amend all or part of, or make an addition to, this Global Privacy Policy by publishing that amendment or addition on our websites, sending an e-mail to that effect to our customers, or giving notice by any other method that Suzumo Machinery Group Companies deem appropriate. In such a case, the post-amendment version of this Global Privacy Policy will be applied from the earlier of the date on which you use a product or service of Suzumo Machinery Group Companies or access our websites for the first time after receiving such notice, or the date stated in such notice.
Effective date: [February 26, 2025]
Last updated: [February 26, 2025]
2. Security control of personal information
3. Acquisition and purpose of use of personal information
The acquisition, use, etc. of personal information by the Company are as follows
(1) Acquisition of Personal Information
We may acquire personal information of customers, applicants, etc. from this website to the extent necessary for the operation of our business.
(2) Purpose of Use of Personal Information
The Company will not use personal information obtained by the Company beyond the scope of the purposes of use stipulated below, except as stipulated by law or with the consent of the individual concerned.
- Sales and marketing activities
- Provision of information on products, maintenance, exhibitions, seminars, events, campaigns, etc.
- Recruitment activities
- Other operations incidental and related to the business
(3) Provision of personal information
We will not provide personal information obtained with the consent of the individual to any third party without the prior consent of the individual, except as otherwise required by law. In addition, we will respond appropriately to the disclosure, correction, addition, deletion, or notification of the purpose of use of personal information at the request of the person in question, in accordance with the law.
4. Improvement and Review of Handling of Personal Information
5. Disposal of personal information
6. Inquiries
If you have any questions regarding this website or the handling of personal information, please contact the following
Nakano Central Park East 6F, 4-10-1 Nakano, Nakano-ku, Tokyo 164-0001, Japan
Corporate Planning Department, Suzumo Kiko Co.
TEL 03-3993-1396
Application Privacy Policy for Tablets
1. Definition
Our company has established the following privacy policy regarding the handling of information including personal information (hereinafter referred to as "user information") regarding the users of the "application for tablets" (hereinafter referred to as "this application") provided by our company.
2. Personal Information Protection Policy
With respect to the handling of personal information obtained by the Company, the Company shall comply with the Personal Information Protection Law (formally known as the "Act on the Protection of Personal Information"), guidelines and other guidelines concerning the protection of personal information, and other relevant laws and regulations concerning the protection of personal information.
3. Security control of personal information
With respect to the protection of personal information, we shall implement appropriate organizational, physical, personnel, and technical measures to prevent leakage, loss, or damage of personal information handled by us, and shall take other necessary and appropriate measures for the safe management of personal information.
4. User information to be collected and purpose of use
We do not obtain any user information when using this application.
5. Disclosure and provision of user information
We do not disclose or provide user information to third parties.
6. Enactment
This Privacy Policy is subject to revision.
If there are any changes to the items of user information collected, additions, purpose of use, provision to third parties, etc., as a result of upgrades to this application, we will notify you before downloading, and for important items, we will obtain your consent again before or at the time of installation.
7. Inquiries
For inquiries regarding the handling of user information in this application, please contact the following
Corporate Planning Department, Suzumo Kiko Co.
TEL 03-3993-1396
8. Date of enactment/revision
Established April 1, 2022